Choose your assistance
Manage Copilot, languages and reply preferences in Settings.
Use grounded reply suggestions, summaries and translation while your team stays in control of customer communication.

Use grounded reply suggestions, summaries and translation while your team stays in control of customer communication.
Manage Copilot, languages and reply preferences in Settings.
Provide verified business information when your plan supports the knowledge base.
Read suggested replies and translated previews before sending to a customer.
Copilot is assistance for a human agent. Do not assume suggestions are sent automatically.
Suggestions should use supplied business context. Review outputs and hand off questions when confidence or information is insufficient.